Return Policy
Return steps
1. Request the return through the online form above within 7 days after reception of the package (IMPORTANT: returns sent without filling the online form will not be processed)
2. Provide your order number and list of items you will be returning on the online form. Make sure the products are eligible for return (check final sale items list below)
3. Print and fill out the return forms (you will receive them by email after submitting your online form). If you did not receive the documents, please check your spam folder.
4. Return the unwanted product(s) in their original condition, unworn, unwashed, free of stains with all original tags attached and in their original packaging*
5. You are responsible for the return shipping charges. If you have a tracking number for the package, please let us know.
6. We will refund you the returned item(s) with a Gift Card within 7 days after reception of the package at our distribution center.
*If one of these conditions is not respected, please contact our customer service before returning the product(s) and wait for our reply. If we notice that there is an issue with the returned product(s) and you did not inform us beforehand, you will not be refunded for the said product.
Ships to: International, and Korea